71jaya Privacy Policy

Last updated: January 2026

This Privacy Policy ("Policy") describes how 71jaya ("we", "us", "the Platform", "71jaya") collects, processes, stores, and protects personal information provided by users ("you", "Player") when you visit, register on, or use the 71jaya website at 71jaya.net and all associated services. By creating a 71jaya account or continuing to use the platform, you confirm that you have read and understood this Policy and that you consent to the processing of your personal data as described herein. If you do not agree with this Policy, please do not use the 71jaya platform.

This Policy applies to all personal data collected through the 71jaya website, mobile-optimised interface, customer support channels, email communications, and any other interaction you have with 71jaya. It should be read alongside the Terms & Conditions and the Responsible Gaming Policy, both of which form part of the overall agreement governing your use of the platform.

1. Information We Collect

71jaya collects personal information through several channels: directly from you when you register or contact us, automatically when you use the platform, and from trusted third parties such as payment processors and identity verification services. Below is a detailed breakdown of the categories of data we collect.

1.1 Information You Provide Directly

• Registration data: Full legal name, date of birth, gender, residential address (including city — for example Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi), email address, and mobile phone number.
• Identity verification documents: National Identity Card (NID), passport, driving licence, or other government-issued identification documents submitted as part of Know Your Customer (KYC) verification.
• Financial information: Payment method details including bKash account number, Nagad account number, Rocket wallet number, Upay details, or bank account/card information used to fund your 71jaya account. Full card numbers and mobile banking PINs are never stored on 71jaya servers — these are handled exclusively by our payment processing partners.
• Support communications: The content of any messages you send to 71jaya via email, live chat, or any other support channel, including account-related queries, complaints, and feedback.
• Responsible gaming submissions: Self-exclusion requests, deposit limit requests, session limit preferences, and any other responsible gaming tool settings you configure on your account.

1.2 Information Collected Automatically

• Device and browser data: IP address, device type and model, operating system, browser type and version, screen resolution, language preference, and time zone (Bangladesh Standard Time, UTC+6).
• Usage data: Pages visited, session start and end times, game titles played, bet amounts, wager history, bonus activations, deposit and withdrawal timestamps, and navigation patterns within the platform.
• Cookie and tracking data: Information collected through cookies, pixel tags, local storage, and similar tracking technologies as described in detail in Section 4 of this Policy.
• Geolocation data: Approximate location derived from your IP address, used to comply with jurisdictional access restrictions and detect potential fraud.

1.3 Information from Third Parties

• Payment providers: Transaction status, reference numbers, and fraud signals from bKash, Nagad, Rocket, Upay, Visa, Mastercard, and our banking partners.
• Identity verification services: Results of document authenticity checks and database verification conducted by third-party KYC providers engaged by 71jaya.
• Fraud and risk platforms: Risk scoring data from anti-fraud partners used to protect the integrity of the platform and all its players.

2. How We Use Your Data

71jaya uses the personal information it collects for the following specific purposes. We do not use your data for any purpose not described in this Policy without first updating the Policy and, where required, obtaining your consent.

3. Legal Basis for Processing

71jaya processes your personal data only when a valid legal basis for doing so exists. The primary legal bases on which we rely are as follows:

• Contractual necessity: Processing that is necessary to perform our contract with you — that is, to create and operate your player account, process transactions, and deliver gaming services as set out in the Terms & Conditions. Without this processing, 71jaya cannot provide the services you have signed up for.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including KYC obligations, AML reporting, and record-keeping requirements under financial and gaming law.
• Legitimate interests: Processing necessary for the legitimate business interests of 71jaya, provided these interests are not overridden by your fundamental privacy rights. This includes fraud detection, platform security, internal analytics, and direct marketing to existing players about similar products. Where we rely on legitimate interests, we conduct a balancing assessment to confirm that your privacy is not disproportionately affected.
• Consent: Where none of the above bases apply, we will ask for your explicit consent before processing your data. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. The primary example of consent-based processing on 71jaya is the sending of promotional marketing communications to players who opt in.

4. Cookies and Tracking Technologies

71jaya uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, to analyse how the site is used, and to deliver relevant content. A cookie is a small text file placed on your device by a website you visit. Cookies do not contain executable code and cannot access other data on your device.

4.1 Types of Cookies We Use

• Strictly necessary cookies: These are essential for the platform to function. They include session management cookies that keep you logged in during a session, security tokens used in fraud detection, and cookies that remember your regional settings. These cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: These collect anonymised information about how players use the 71jaya platform — including which pages are visited most frequently, how long sessions last, and where users navigate after landing on a page. This data is used in aggregate to improve platform performance and user experience.
• Functionality cookies: These remember your preferences such as your preferred language, display settings, or previously entered account details to speed up your next login. They are not used for advertising.
• Targeting and marketing cookies: With your consent, 71jaya may use cookies to track whether you clicked on a promotional link and to tailor content to your demonstrated interests on the platform. These are only activated when you opt in to marketing communications.

4.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or receive a notification before a cookie is stored. Please note that disabling strictly necessary cookies may affect the functionality of the 71jaya platform, including your ability to log in or maintain a gaming session.

For more information on managing cookies in your specific browser, refer to your browser's help documentation. 71jaya does not currently respond to browser Do Not Track (DNT) signals, as no universally accepted standard for DNT interpretation has been established.

5. Data Sharing and Disclosure

71jaya does not sell, rent, or trade your personal information to third parties for marketing purposes. We share your data only in the specific circumstances described below, and only to the minimum extent necessary for each purpose.

• Payment processors: We share transaction-relevant data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, Visa, Mastercard, and other payment partners as strictly necessary to process deposits and withdrawals. Each payment partner operates under its own privacy policy and data protection standards.
• Identity verification providers: We share identity document data with specialist KYC service providers to verify player identity and age. These providers are contractually bound to use the data only for the verification purpose and to delete it upon completion.
• Game content providers: Technical session data (such as a session token and player account identifier) is shared with game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to deliver game content. These providers do not receive your full personal profile.
• Fraud and risk management partners: Where fraud indicators are present, relevant account and transaction data may be shared with fraud prevention platforms to investigate and prevent financial crime.
• Legal and regulatory authorities: We will disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities when required to do so by applicable law, court order, or to protect the safety of players and the integrity of the platform.
• Business transfers: In the event that 71jaya or any part of its business is acquired, merged with another entity, or undergoes a restructuring, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer via your registered email address prior to it taking effect.

All third-party partners with whom 71jaya shares personal data are required to implement appropriate technical and organisational security measures and to handle your data solely for the purposes for which it was shared. 71jaya does not authorise any third party to use your personal data for their own marketing or commercial purposes.

6. Data Security

The security of your personal data is a priority for 71jaya. We implement a multi-layered security architecture designed to prevent unauthorised access, alteration, disclosure, or destruction of your personal information.

Technical Security Measures

• 256-bit SSL/TLS encryption: All data transmitted between your browser or device and 71jaya servers is encrypted using industry-standard Transport Layer Security (TLS). The padlock icon in your browser address bar confirms that your connection is secured.
• Password hashing: Account passwords are never stored in plaintext. They are processed using a cryptographic one-way hashing algorithm with salting, meaning that even in the unlikely event of a data breach, your actual password cannot be recovered from stored data.
• Two-factor authentication (2FA): Where offered, two-factor authentication adds a second verification step to your login process, significantly reducing the risk of unauthorised account access even if your password is compromised.
• Access control: Access to player data within 71jaya is strictly controlled on a role-based, need-to-know basis. Only staff whose specific job function requires access to player data are granted that access, and all access is logged and audited.
• Intrusion detection and monitoring: 71jaya operates continuous network monitoring and intrusion detection systems that flag unusual access patterns or anomalous data requests in real time.

Organisational Security Measures

• Regular staff training on data protection responsibilities and secure data handling procedures.
• Mandatory confidentiality agreements for all employees and contractors who have access to personal data.
• Periodic security reviews and vulnerability assessments of platform infrastructure.
• A defined data breach response procedure: in the event of a confirmed personal data breach, 71jaya will notify affected players and relevant authorities within the timeframes required by applicable law.

7. Data Retention

71jaya retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, as described in this Policy, or as required by applicable law. The following retention periods apply as general guidelines:

• Active account data: Personal data associated with an active player account (including registration details, transaction history, and gaming records) is retained for the full duration of the account being open.
• Closed account data: Following account closure — whether player-initiated or platform-initiated — 71jaya retains personal data for a period of at least five (5) years to comply with anti-money laundering record-keeping obligations and to handle any post-closure disputes or legal claims. After this retention period expires, data is securely deleted or anonymised.
• Identity verification documents: Copies of identity documents submitted for KYC are retained for the same minimum five-year period following account closure, unless a longer period is required by applicable law.
• Support communications: Records of customer support interactions are retained for a minimum of two (2) years following the resolution of the interaction, to allow for quality review and dispute handling.
• Marketing data: Where you have opted in to marketing communications, your marketing preferences and associated data are retained until you withdraw consent or request deletion. Following opt-out, we retain a suppression record to ensure we do not inadvertently re-contact you.
• Cookie and analytics data: Anonymised analytics data derived from cookies is retained for up to twenty-six (26) months before being deleted or further anonymised.

Where 71jaya retains data beyond the period of active account use for legal compliance purposes, that data is stored in a restricted-access environment and is not used for any operational or marketing purpose during the retention period.

8. Your Privacy Rights

As a player on 71jaya, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 71jaya data support team at [email protected] with your account details and a description of your request. We will acknowledge all rights requests within 5 business days and aim to fulfil them within 30 calendar days.

• Right to access: You have the right to request a copy of the personal data 71jaya holds about you, including information on how that data is being used and with whom it has been shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Some changes — such as updating your registered name — may require supporting documentation for verification purposes.
• Right to erasure ("right to be forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to 71jaya's legal obligation to retain certain data as described in Section 7 above — we cannot delete data that we are legally required to retain.
• Right to restrict processing: You may request that 71jaya restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
• Right to data portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to have it transmitted to another data controller where technically feasible.
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out before the withdrawal. You can opt out of marketing emails by clicking the unsubscribe link in any promotional email from 71jaya or by contacting support.
• Right to object: You may object to the processing of your personal data where 71jaya relies on legitimate interests as the legal basis, including direct marketing. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

9. Changes to This Privacy Policy

71jaya reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable law. When material changes are made to this Policy, we will notify registered players via email to their registered address and display a prominent notice on the 71jaya platform for a minimum of 30 days before the changes take effect.

The "Last updated" date displayed at the top of this Policy will be revised each time changes are made. We encourage you to review this Policy periodically to stay informed about how 71jaya protects your personal information. Your continued use of the platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

If you object to any change in this Privacy Policy, you have the right to close your account and request deletion of your personal data in accordance with Section 8 above. Please contact [email protected] to initiate that process.

10. Contact and Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 71jaya handles your personal data, please contact our support and compliance team directly:

• Email: [email protected]
• Response time: Within 24 hours on business days (Bangladesh Standard Time, UTC+6)
• Subject line: "Privacy Complaint" or "Data Protection Query"

We take all privacy complaints seriously and will investigate each one thoroughly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.